SPECIAL PAGE FOR:

IP&R - Inventors Publishing & Research - Amazing Innovations - AbsolutelyNew - Science And Technology

This special page is to rebuttal the comments of Tony Flores, the staff attorney for IP&R, in response to our complaint to the USPTO. With personal experience at an arbitration hearing defending ourselves, I can tell you, he is a master at subtleness and persuasion and manipulating anything and everything to protect IP&R.

The statments made by Power Key Company on this page and the attached documents are our opinion based on our experience. Some documents have had personal information removed.

First, let's take a look at my complaints, and that of others on ripoffreport.com.

1. Here is a list of the complaints on ripoffreport.com against IP&R: Click
   1. Notice that they all have similar statements of FACT.
   2. Many paid a lot of money like us.
2. A link to our complaint on www.ripoffreport.com against IP&R: Click
3. A link to complaints on the USPTO site: Click
4. Power Key complaint on the USPTO site: Click
   1. Note: It appears that either we left off the signature or they did not put it down. Here is the original complaint I sent to the USPTO from my computer. I may have forgottent to sign it.
5. IP&R Tony Flores rebuttal to our complaint: (NOTE: this is after we went to arbitration and lost our fight for a refund, but did not have to pay them what we owed) Click
6. Power Key complaint to the BBB: Click
7. Power Key complaint to the FTC: Click
8. Power Key complaint to the Attorney General of California: Click.

More complaints and education for you to view about IP&R (Some may be duplicates of the above):

1. www.inventored.org/caution/ip&r
2. http://www.ripoffreport.com/reports/0/288/RipOff0288716.htm
3. http://www.ripoffreport.com/reports/0/238/RipOff0238598.htm
4. http://www.ripoffreport.com/reports/0/241/RipOff0241288.htm
5. pissedconsumer.com
6. Ex-employee speaks out:
   1. http://inventorspot.com/forum/viewtopic.php?start=10&t=19
   2. http://inventorspot.com/forum/viewtopic.php?t=1243

• IP&R rebuttal by Tony Flores:

Dear Sir or Madam:

The following letter is intended to address the points raised by Mr. Randall Scott Berens in his undated and unsigned complaint against IP & R Inventors’ Publishing & Research, LLC (IP&R) and attached hereto.

In October 2005, Mr. Berens presented his invention- a patented racquet string adjustment hand tool called the “Power Key” to IP&R. Mr. Berens and his partner had already manufactured and sold a relatively small quantity of the product in several colors of transparent plastic. They wanted to expand the market sales.

IP&R agreed to market the Power Key for a term of six months, during which IP&R performed each of its obligations of the marketing agreement. In particular, IP&R performed the following services: (1) IP&R delivered to Mr. Berens a through and detailed marketing research report; (2) IP&R created a one-page, full color marketing data sheet, intended to provide manufactures with a quick overview of the invention’s features and benefits; (3) IP&R represented Mr. Berens’ product at several sporting goods trade shows and logo product tradeshows; (4) IP&R contacted over fifty (50) manufactures, distributors, retailers and potential licensees on Mr. Berens’ behalf, as detailed in the monthly reports delivered to Mr. Berens as promised in the agreement; and (5) IP&R made an in-person, corporate visit to a manufacturer on Mr. Berens’ behalf.

In addition, IP&R extended Mr. Berens’ contract for two (2) months of further marketing and reporting at no additional charge. Mr. Berens’ product manager also contacted the manufactures, distributors, retailers and potential licenses suggested by Mr. Berens. IP&R routinely kept Mr. Berens abreast of its marketing efforts through regular telephone conversations. Among the expressions of lack of interest that IP&R received during the marketing were that tennis players” just use their fingers,” players “don’t want to carry a tool,” and “there are other products out there that do the same thing.” While IP&R sincerely regrets that it was not able to find a market for the invention, its marketing efforts surpassed the contractual obligations.

In response to Mr. Berens’ specific allegations, IP&R is surprised that he has made this complaint because all of Mr. Berens’ issues were resolved in IP&R’s favor by an experienced American Arbitration Association arbitrator. Over the course of an entire day, Mr. Berens and his partner offered the evidence described in the complaint form, while IP&R provided proof of its performance as described above. To be certain that he heard all of Mr. Berens’ evidence and arguments, the neutral Arbitrator even allowed Mr. Berens more than his share of time. In the final ruling, the arbitrator addressed all of the evidence and arguments of both parties. He impartially determined that IP&R fulfilled all of its obligations and that IP&R did not mislead Mr. Berens or his partner as they had claimed. The Arbitrator found that IP&R was not liable in any way and denied all of Mr. Berens claims against IP&R.

We thank the Patent and Trademark Office for bringing Mr. Berens’ complaint to our attention, and we trust this letter adequately responds to it. Please do not hesitate to contact me directly should you or Mr. Berens have any further questions or comments in connection with this matter.

Very truly yours,

IP&R Inventors’ Publishing & Research, LLC

/s/Anthony Flores, Esq.
General Counsel
(800)627-5382*1123

• Power Key Comments:

The statements above are about 10% fact, 90% false, and lawyer rhetoric (persuasion.) Afterall, is not a lawyers job to persuade people? We would say we expect more of Mr. Flores, but having dealt with him, and watching him purposely misleading the witnesses in arbitration to get them to say what he wants them to, we tend not to. Also note that we wrote this after arbitration, so obviously we are not happy about IP&R and the arbitrators decision. We lost the money we were asking for, but we won in that we did not have to pay IP&R the remaining $4500 we owed them. After all is said and done, we saved $2,000. We decided to go to Aribtration because we either paid them the money, or went to court.

I do not need to respond to each line of Mr. Flores false statements. Instead, I will post my information as I used in the Arbitration hearing in San Francisco. By the way, I know of nobody who has taken IP&R to arbitration. We have shown that it is not worth it, as they will just lie as they lied to us to get us to sign their contract.

Understand that we wrote pages and pages of information. Not only was it not considered by the Arbitrator for reasons we don't understand, but Mr. Flores lies are so persuasive, that we could not state anything without Tony Flores twisting it to fit his and IP&R's benefit. NEVER is the customer important after IP&R gets their money. Of course, this is our opinion.

If you think the the American Arbitration Association is useful, please read this first: CLICK

Here is a link to our Post Hearing Brief after the hearing date. Some names and numbers are shown with "xxxx."

This is our Appeal Statement written after we were told that we did not prove that IP&R is in breach of contract. This is another detailed statement which I did not turn in and is only for reference.

This page shows the real truth to the "contacts" that IP&R made and Mr. Flores alleges that fulfills their contract with us.

These documents should be enough for you to determine that IP&R, in our opinion, is fraudulent and should be avoided if you value your invention and savings.

Please contact www.prototype-your-patent.com for honest and trustworthy invention design services.